Endicia for Mac Frequently Asked Questions

Can I use the Endicia for Mac software without an Endicia account?
Can I use USPS Insurance for my packages?
What is Endicia Insurance?
How do I print International Postage?
Can my Endicia Account be used by both the Windows and Mac Clients?
What does "nonmachinable" mean?
Can I print to the Zebra 2844 printer from any of my other Mac applications?
How much postage can I buy at one time?
I receive an error 119 when trying to purchase postage. What's that mean?

Can I use the Endicia for Mac software without an Endicia account?
Not at this time. To get the most out of Endicia, you'll want to be able to take advantage of its powerful postage printing technology. You'll find, once you start using it, that the time and efficiency savings more than make up for the monthly service fee.

Can I use USPS Insurance for my packages?
At this time you cannot use regular USPS Insurance with Endicia for Mac. We do offer Endicia Parcel Insurance as an alternative to insure your packages with this service plan.

What is Endicia Parcel Insurance?
Endicia Parcel Insurance is a cost-effective and easy way to insure your packages. Endicia Parcel Insurance can save up to 64% over the cost of USPS Insurance. There are no long term commitments, no minimums and no forms to sign up. Simply select Endicia Parcel Insurance when you print your label and declare the value of the package. Learn More >>

How do I print International Postage?
Endicia for Mac assumes a domestic U.S. address. To print internationally, make sure you have the country as the last line of the address all by itself. Learn More>>

Can my Endicia Account be used by both the Windows and Mac Clients?
No, unfortunately, the USPS requires us to keep the Mac and Windows accounts distinct.

What does "nonmachinable" mean?
The nonmachinable surcharge applies to mail that weighs 1 ounce or less if any one of the following applies: (a) The piece is greater than 1/4-inch thick. (b) The length is more than 11-1/2 inches or the height is more than 6-1/8 inches. (c) The aspect ratio (length divided by height) is less than 1.3 or more than 2.5.

Can I print to the Zebra 2844 printer from any of my other Mac applications?
The Zebra 2844 support in Endicia for Mac is optimized for printing shipping labels and does not currently extend to any other applications.

How much postage can I buy at one time?
You can purchase postage in various increments, up to $500 per purchase by default. Additionally, by default, at any one time your total postage account cannot exceed $500. You'll receive an error if you try to purchase postage that will bring your balance over $500 (see below).

I receive an error 119 when trying to purchase postage. What's that mean?
Error 119 indicates that you are trying to purchase an amount that would bring your total balance above your approved limit. The default limit is $500. To increase your limit, you'll need to contact customer support at 1-800-576-3279 x130. Limits are raised for those customers demonstrating use of over $500 of postage per week for several weeks and are willing to switch to the bank-debit (ACH) payment method.

Why can't I print Bound Printed Matter?
As of September 11th, Bound Printed Matter is no longer supported by the USPS via PC Postage applications and an update to Endicia for Mac will be available shortly that removes support for the Bound Printed Matter mail class. Packages already posted will not be accepted by the USPS starting on September 11th, you must file a refund request for these items and then use an alternate mail class such as Parcel Post or Priority Mail.